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✅ Privacy Policy – ArtFen

Last Updated: May 30, 2025
Website URL: https://art3.medicomway.com

1. Introduction

This privacy policy aims to clearly and transparently explain how ArtFen, a platform dedicated to promoting, exhibiting, and selling artistic works, collects, uses, protects, and shares your personal data in compliance with applicable regulations, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Personal Data Collected

a. Data collected directly:

  • First and last name

  • Email address

  • Postal address

  • Phone number

  • Artist biography

  • Images of artworks

  • Certificates or supporting documents

  • Billing and payment information

b. Data collected automatically:

  • IP address

  • Browser type and operating system

  • Browsing data (visited pages, time spent)

  • Cookies and trackers (see Section 7)

3. Purpose of Data Processing

Personal data is collected to:

  • Create and manage artist and client accounts

  • Enable submission, validation, and publication of artworks

  • Facilitate sales, payments, and artwork delivery

  • Manage customer relationships, communication, and support

  • Send notifications, newsletters, and marketing communications (with consent)

  • Comply with legal obligations (e.g., billing, anti-fraud)

  • Improve services, user experience, and site security

4. Legal Basis for Processing

According to Article 6 of the GDPR, data processing is based on the following legal grounds:

  • Consent (newsletter subscription, cookies, voluntary submission of works)

  • Performance of a contract (sales, collaboration agreements)

  • Legal obligation (accounting, invoicing)

  • Legitimate interest (site security, platform management)

5. Data Recipients

Your data may be shared with the following categories of recipients:

  • Technical service providers (hosting, maintenance, email, payment)

  • Delivery services (for physical orders)

  • Buyers (in the context of a sale)

  • Judicial or administrative authorities (when legally required)

ArtFen does not sell or rent your personal data to third parties without your explicit consent.

6. Cookies and Trackers

The website uses cookies to:

  • Ensure proper site functionality

  • Remember your preferences

  • Measure audience and analyze performance

  • Deliver targeted advertising (if applicable)

A cookie consent banner allows you to manage your preferences when visiting the site. You can also change your settings at any time via your browser.

7. Data Retention Period

  • Account data: as long as the account is active + up to 5 years

  • Billing data: 10 years (for accounting obligations)

  • Browsing data: up to 13 months

  • Form submissions: 2 years (or until a deletion request is made)

8. Data Security

ArtFen implements technical and organizational measures to protect your data from loss, unauthorized access, disclosure, alteration, or destruction. Examples include SSL encryption, firewalls, and restricted data access.

9. International Data Transfers

Data may be transferred outside the European Union (e.g., to servers or service providers in the U.S.) only if the destination country ensures adequate data protection or through standard contractual clauses approved by the European Commission.

10. Your Rights

Under GDPR and CCPA, you have the following rights:

  • Right to access your personal data

  • Right to correct inaccurate data

  • Right to erasure (« right to be forgotten »)

  • Right to object to data processing

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge a complaint with a data protection authority

To exercise your rights:
📧 Email: artistsaid@gmail.com
🌐 Or use the contact form on our website

11. Policy Regarding Minors

ArtFen does not knowingly collect personal data from individuals under the age of 15. If a parent or legal guardian becomes aware of such unauthorized data collection, they may contact us for immediate deletion.

12. Policy Updates

This privacy policy may be updated at any time. Any significant changes will be communicated on the website or via email.

13. Contact

If you have any questions regarding this privacy policy, please contact us:
📩 artistsaid@gmail.com
🌍 Website: https://art3.medicomway.com